Customer Interaction | IT Corporate

Published: Jun 23, 2023

Customer Operations for Dummies

Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...

Published: Sep 18, 2023

IDC white paper: The untapped value of unstructured data

Unstructured data — customer contracts, product specs, employee handbooks, and so much more — makes up 90% of your business data, according...

Published: Jun 23, 2023

Customer Operations for Dummies

Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations...

Published: Sep 22, 2023

How Conversational Business Can Help You Get – and Stay – Closer to Your Customers

It can be a struggle to grow your business at scale while keeping customer experiences both authentic and actionable. Add to that the complexity of identifying...

Improving Service and Reducing Costs in Contact Centers

Leverage AWS AI services to enhance customer experiences. It’s time to leave behind the challenges of legacy contact centers—long wait...

Ramirent entdeckt Einblicke mit PROS Lösungen zur Preisgestaltung

Sehen Sie sich den Kundenbericht von Ann-Charlotte Andersson, Group Revenue Manager bei Ramirent, an. Sie erklärt, wie Transparenz und Preistransparenz...

Published: Jun 30, 2022

MetriStar Top Provider Award Contact Center Platforms

RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both...