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Latest resources from Braze
The Cross-Channel Marketing Difference
These days, leveraging a cross-channel approach to customer engagement isn’t a nice-to-have, it’s an imperative. And truly effective...
Best-In-Class Email Marketing
Interactions between consumers and brands are increasingly playing out across a wide variety of different online touchpoints, channels, and...
Modern Customer Retention: What You Need to Know
A renewed, and long overdue, focus on retention is finally here. Companies are finding success through acquiring the right audiences, understanding...
2021 Global Customer Engagement Review
We analyzed data from three different sources to create the first Global Customer Engagement Review. We define what great customer engagement...
Customer Engagement Platforms: A BUYER’S GUIDE
Customer expectations have increased dramatically over the past decade. Customers now expect brands to go above and beyond, especially as today’s...
Best-In-Class Email Marketing
Interactions between consumers and brands are increasingly playing out across a wide variety of different online touchpoints, channels, and...
Best-In-Class Email Marketing
Interactions between consumers and brands are increasingly playing out across a wide variety of different online touchpoints, channels, and...
Push Notifications: What They Are, How They Work, and Why They Matter
Although more than a decade old, push remains innovative and versatile. Initially used by brands to engage with customers via mobile devices,...
Inspiration Guide: 40+ Customizable Campaigns That Can Help Take Your Customer Engagement Program to the Next Level
Today’s brands are entering a new era of customer engagement. The swift digital transformation spurred on by the COVID-19 pandemic and...
In-App Messages: What They Are, How They Work, and Why They Matter
We’re living in a connected world. Every screen is a window of opportunity, a chance to engage with your customers. And if you want to...
