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Scandit

A Guide to Field Service Digital Optimization Using Scandit Smart Data Capture to Re-engineer Field Service Workflows

This resource is published by Scandit

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Field service technicians are often the only physical point of contact people have after buying a product warranty or service. The speed and accuracy of the service your team provides has a profound impact on the reputation of your brand. To provide differentiating service, field service management (FSM) functions need:

  • Scalability to meet growing demand
  • Speed to get work done on time
  • Reliability to avoid return visits
  • Efficiency to reduce cost

Read now to discover how smart data capture on smart devices can make this happen in the depot, on the road, and on site.

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Related categories
Marketing Analytics, Marketing Strategy, Customer Analytics, Customer Relationship, Consumer Analytics, Data Mining, Digital Marketing, Online Marketing, Data-Driven Marketing, Targeting, Display Advertising

 

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