Over the past year, society has proven we can be effective, creative and productive working from anywhere—even amid a global pandemic.
We’ve adopted alternative working hours, we’ve relocated, we’ve welcomed unexpected Zoom cameos, and we’ve gotten to know our colleagues on a more human...
Published: Apr 05, 2022
There are an infinite number of options sales leaders can pursue when building sales plans to achieve revenue goals. The challenge is figuring how to focus your finite-sized sales organization to give each seller the best advantage to hit their number, and deciding when – and how – to pivot when things aren’t...
Published: May 04, 2022
Sales teams want to spend more time selling and less time hunting down information. They want to connect quickly with cross-functional partners who can provide answers. Above all, sales teams want to close deals.
Our customers have indicated that Slack helps them to achieve all of these. But before investing...
Published: Jun 15, 2022
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees in your contact center might feel like you’re on an impossible mission.
In this eBook, you'll learn:
Why employee turnover continues to be a problem
Why delivering consistently...
Published: Jun 30, 2022
The advertising industry is changing. Privacy is a growing topic, with the phasing out of third-party cookies, as well as the majority of global iOS users opting out of app tracking. This year will be defined by brands adjusting their advertising strategies in order to prioritize winning with great organic content. Simultaneously,...
Published: Jun 09, 2022
We surveyed 900 retailers to understand how they handle surges in demand (Black Friday), as well as how they have adopted a headless architecture, artificial intelligence, personalization, and more. Digital commerce has seen 10 years of growth in a matter of months. From the wealth of information we surface in this report,...
Published: Jun 01, 2022
Simply put, Balmain’s social media strategy is entertainment. The revolutionary Parisian brand ushered in a new era of fashion since the mid-century, and it continues to raise the bar for luxury brands as a creative pioneer. Balmain captivates audiences with a strategy built for the era of social entertainment, understanding...
Published: Jun 09, 2022
See how Algolia customers accelerate revenue in this commissioned study by Forrester Consulting. The e-commerce industry is highly competitive and challenging. When you invest in search and discovery experiences, you want to know you’re getting your money’s worth. That’s why Forrester Consulting interviewed...
Published: Jun 10, 2022
Delivering an inspirational online shopping experience is key to convert and retain customers. Having the tech stack that allows to build those experiences is the key.
In this guide, you’ll get insights on:
How to leverage Search as your first step to a headless architecture, within your existing environments...
Published: Jun 01, 2022
The pandemic redefined “work” as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickly acclimated to the new environment, with many juggling their personal lives and work obligations more than ever before.
It was a monumental shift that tested...
Published: Jun 30, 2022
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both customer ratings of providers and quantitative metrics correlating the use of a vendor’s products and services with measurable business success.
Download...
Published: Jun 30, 2022
Software engineering teams were often among the best placed to adjust to 2020’s shift to working from home (WFH). While colleagues in other parts of the enterprise had to get to grips fast with remote collaboration and asynchronous work, many development teams were already embracing more flexible ways of working—whether...
Published: Apr 05, 2022
Read this ebook to learn how to become an expert in searchandising, whether you're a beginner or a more tenured online merchandiser.
Our 9 best practices come from tried-and-tested strategies our customers have implemented and have contributed to these companies seeing an increase in key KPIs, such as conversion...
Published: Jun 01, 2022
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees in your contact center might feel like you’re on an impossible mission.
In this eBook, you'll learn:
Why employee turnover continues to be a problem
Why delivering consistently...
Published: Jun 30, 2022
