

This eBook covers the six practical steps your organization can take to become data-driven and how other organizations are using data to better customer interactions, improve efficiency, and increase agility.
Published: May 09, 2022


Interactions between consumers and brands are increasingly playing out across a wide variety of different online touchpoints, channels, and platforms. This whitepaper explores key trends impacting email marketing, alongside what makes it unique and powerful. It also explores how you can make the most of data whilst building...
Published: Dec 14, 2021


Check out these 4 tips that will help you find, hire, and keep top talent in today's competitive hiring market.
Published: Mar 14, 2022


ServiceNow ® Field Service Management is a cloud-based solution that connects field service to other parts of the organization to improve operations efficiency and raise overall customer satisfaction. A more tightly knit integration to customer service as well as other IT-centric departments enable businesses to proactively...
Published: Jan 21, 2022


Crafting the perfect email marketing graphic shouldn’t be that difficult, but there’s just so much to take into consideration. Even the best email marketers find themselves fussing over what image to select, what font size to choose, and what colors to integrate.
In order to help you on your...
Published: Dec 21, 2021


Does your small business really need social media? Considering that more than half of customers learn about new brands on social, we’d say the answer is yes.
Social media is everywhere these days, and leveraging it properly can help your small business stand out in more ways than one.
...
Published: Mar 01, 2022


Email marketing has undergone some fairly dramatic changes in the past 10 years, both from a strategic and technical standpoint. Gone are the days of sending mass emails to your entire database which include generic product pushes, which are about as inspirational as the ‘one size fits all’ label on a...
Published: Jan 24, 2022


If you are an owner of a startup or a small business idea, chances are that you would need to market your brand and, believe it or not, email marketing is still the way to go.
Creating emailing strategies can seem tricky at first but here are some tips which you, as a small business owner, can use...
Published: Jan 04, 2022


Cash flow management is the key to success for every small business. Learn key strategies for cash flow management on our blog.
Published: Mar 14, 2022


Interactions between consumers and brands are increasingly playing out across a wide variety of different online touchpoints, channels, and platforms. This whitepaper explores key trends impacting email marketing, alongside what makes it unique and powerful. It also explores how you can make the most of data whilst building...
Published: Sep 24, 2021


Each day, an average consumer receives from at least twenty to two hundred emails, fluttering in their inbox asking for the user’s attention. Hence, our generation has become accustomed to the overflowing inbox. You might have as well, opened a mail, looked to the screen, and unsubscribed it without actually reading...
Published: Jan 04, 2022


The urgency to transform marketing has never been higher. Pressure to deliver business results is mounting. Consumer technology adoption is accelerating changes in buying behavior and increasing the desire for personalized experiences. It’s time to transform how you use data, technology, and content to deliver more...


Whilst Loqate love explaining the features, benefits and applications of Loqate’s extensive product portfolio, nothing beats the stories and real-life successes that Loqate’s customers have experienced.
Loqate put together a collection of snippets from their host of case studies to show how their...
Published: Dec 20, 2021


The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there is no going back to how things were. Deprived of the ability to visit physical stores and offices, customers turned to the contact centre and companies' websites to answer their queries. The agent role in the digital...
Published: Sep 27, 2021