This eBook covers the six practical steps your organization can take to become data-driven and how other organizations are using data to better customer interactions, improve efficiency, and increase agility.
Published: May 09, 2022
The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer experiences and to eliminate repetitive tasks. This crisis also revealed the important role of customer service in acquiring — and keeping — customers.
In its report, Forrester goes in-depth...
Published: Jan 21, 2022
Leverage AWS AI services to enhance customer experiences.
It’s time to leave behind the challenges of legacy contact centers—long wait times, misdirected calls, and resolution delays. Instead, deploy the power of machine learning and give customers the solutions they need.
Read the eBook Improving...
Published: Nov 02, 2021
Interactions between consumers and brands are increasingly playing out across a wide variety of different online touchpoints, channels, and platforms. This whitepaper explores key trends impacting email marketing, alongside what makes it unique and powerful. It also explores how you can make the most of data whilst building...
Published: Dec 14, 2021
IDC Analyst Brief: From business to nonprofits and government services – organizations cannot afford disruption of vital documents. Adopting electronic signatures will be key to accelerating the move to fully digital document processes and establishing future resiliency.
Published: May 07, 2021
Although other methods are picking up steam, email continues to be the number one source of online event registrations. 76 percent of online event hosts consider email their most important marketing channel, according to research from Markletic.
They also serve to remind registrants that your event’s...
Published: Dec 23, 2021
Effective senders of mail employ focus and use data driven analytics to achieve not only effective delivery of mail but improved open, click, and conversion.The techniques shown in this infographic are part of the formula that help senders achieve the best possible results for their email advertising spend.
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Published: Oct 14, 2021
In today’s world, creating a website is one of the most important steps towards small business success. It’s the necessary foundation to build an online presence and grow your business.
Using Mailchimp’s all-in-one Marketing Platform, you can seamlessly promote your website across...
Published: No Date
Email marketing has undergone some fairly dramatic changes in the past 10 years, both from a strategic and technical standpoint. Gone are the days of sending mass emails to your entire database which include generic product pushes, which are about as inspirational as the ‘one size fits all’ label on a...
Published: Jan 24, 2022
Read now to discover some of the best email marketing practies you can use to create more leads for your business.
Published: Feb 16, 2022
The road to successful, ongoing digital transformation is not so much long as never-ending. Organisations must constantly evolve and optimise their positions to address opportunities, defend against competitors, and meet the requirements of regulators and security threats. As transformation is a complex process, we...
Published: Nov 12, 2021
This infographic explores the linear customer journey alongside today’s customer experience expectations. Leading CX experts will help you understand and integrate changing digital-first customer preferences to build relationships that last.
Download now and identify how you transform every experience throughout...
Published: Sep 27, 2021
MoonMail was created as an open source project to meet the need of sending campaigns with affordable costs by using Amazon Simplified Email Services. This allows the users to user their own Amazon SES account to connect to the MoonMail platform.
Read now to discover more about MoonMail cloud email marketing....
Published: Feb 16, 2022
You probably like that ActiveCampaign’s robust email marketing automation features trim down your to-do list and make marketing easier. But you’re probably now finding the platform less intuitive than you’d like and you’re convinced there must be an easier way.
Regardless of your reason,...
Published: Dec 21, 2021
